Topic

Product Design

A collection of 14 issues

Jobs-to-be-Done. A framework for defining what your users want

When you’re designing a product, your goal is to deliver something that customers want. Unfortunately, that’s a fairly broad statement making it something nice to say but far more challenging to put into practice. When considering what solution you can build to solve a big enough group’s

What Specific Problems is your Design System Built to Solve?

A design system is a way of systematising various workflows, practices and ideologies, implemented within a design team for a more productive team flow and a more customer-centric end product. The reason a company decides to implement a design system is usually down to one of two reasons. 1. Either

Designing for Human Machine Interfaces (HMI)

The human machine interface (HMI) is the point at which a machine and its user meet. It is the user interface (UI) for all types of interaction with a mechanical machine’s functions, successful actions and any error states. There is a critical importance in the design of a machine's

Harness the Power of Hicks Law to Improve Conversion

Introduction "The presumption is, self-determination is a good thing and choice is essential to self-determination." - Barry Schwartz, author of The Paradox of Choice. People want to be able to choose for themselves, after all, free will is one of the most important luxuries a human can experience and we

Prioritising Your UX Roadmap Without Guesswork

UX teams determine the success of a digital program across user experience, product design, and enterprise design. The challenge in UX development often lies in uniting perspectives, progression, and objectives among a diverse team. A lack of prioritisation further complicates projects, resulting in missed timelines, ineffective updates, and costly delays.

Enterprise and Consumer UX differ. Here's why!

It’s easy to assume that, because user experience (UX) is all about people, all UX must be the same. In reality, however, effective consumer UX and enterprise UX feature some key differences. This presents both advantages and challenges for enterprise UX, but also means that the best enterprise design

Why Enterprise UX is Important

Enterprise UX may be one of the most under-appreciated parts of any modern business. Millions of businesses across the globe now use software and digital products for internal communication and processes. Good enterprise UX facilitates and streamlines processes that could otherwise have been neglected. Designers can directly increase the ROI

How to Ask Better Questions for Better Design Feedback

Being a designer is a great job – solving creative problems for clients through a collaborative process, getting creative with your ideas, optimising and tweaking to your heart's content. And then comes the moment you need to ask for feedback. It’s daunting to lay your creative work bare for all

Five Common Design System Pain Points and How to Solve Them

Teams have long had a love-hate relationship with design systems. While they solve a lot of key pain points for scaling product development and can support in releasing capital efficiency, just creating and maintaining them can actually cause their own issues for teams. Think of a design system as the

10 things we've learned from customer development interviews.

1. Whatever people say they will pay for, it is wrong! 2. If someone says, "I wouldn't personally use it, but I bet other people would", no one will use it. 3. The answer to any question that starts with "do you want" or "are you concerned about" will always